Leading Through Influence and Adaptability

This article originally appeared in Retail Pharmacy Magazine

In a world full of change, just keeping up has become a full-time occupation. Rapid technological advance requires us to incorporate new ways of thinking and doing, and has led to the automation of many tasks. This can result in the generation of an undercurrent of anxiety and fear, of losing our job, of becoming irrelevant, and fearing the future. Looking beyond the potential threat to the potential opportunity is where the adaptive leader can exert significant influence.

Influence comes from understanding how the brain perceives novelty – it’s preference to seek familiar patterns. While curious, the brain has to decide very quickly whether this poses a potential threat or a reward. Because our evolution has depended on our ability to stay alive, the brain’s default setting is to assume danger first and ask questions later.

The savvy leader looks for ways to minimise the threat response and promote the ‘towards-state’ of possible reward. The importance of this lies in the findings of neuroscience, which show how a towards-state promotes a more positive mood and better access to the prefrontal cortex, helping us to think well, learn effectively and get on better with others. Reducing a sense of threat influences our level of adaptability, boosting resilience and capability.

Adaptability includes three core components: curiosity, mindset and emotional regulation.

Curiosity is the enquiring mind, asking how things can be done differently, improved on and corrected if necessary. The curious leader recognises they don’t have all the answers and is willing to ask questions, listen and ask for help. Curiosity contributes to critical thinking, examining the information available, checking its validity, and our own biases and assumptions to facilitate the best decision.

We make sense of our world using our own set of lenses, filtering information against the backdrop of our values and belief systems that evolved during our childhood and are carried forward into adulthood. The attitudes we adopt, whilst deeply embedded, can be altered thanks to our wonderfully plastic brain that enables us to develop new patterns of thinking and habits to supersede those we identify as being less helpful.

Working in an environment where “that’s just the way we do things here” is great for consistency and worked well in previous eras, where employees expected to work according to a set of rules. However, it leaves little room for innovation or adoption of new technologies.

A fixed mindset means we see the world in black or white, with no room for any shades of grey. Being content with the status quo means there’s no incentive to do things differently and avoids that nasty risk of failure.

The adaptive leader with an open mindset looks beyond the boundaries of their own knowledge and experience to seek new challenges and possibility. He or she is comfortable with the notion that failure simply reflects what didn’t work and creates the opportunity to improve next time.

The ability to regulate emotion is a skillset frequently underestimated in its power to influence good decision-making and faster problem-solving. Emotion underpins our best cognition. The adaptive leader looks to promote a positive workplace atmosphere that enhances collaboration, contribution and creativity.

Adaptive leadership is the continuum that effectively navigates resistance to change and promotes possibility thinking by disrupting the status quo.

If you liked this post, click to share

Hurry, the price is returning to $8000 in:

Pin It on Pinterest